At HyperLaw, we are fully committed to ensuring your personal information is kept secure and is never mistreated.
COLLECTION AND USE OF INFORMATION
HyperLaw may collect personally identifiable information when you visit our website, fill out online contact forms, complete surveys, sign up to our email marketing list, contact us directly over the phone or in writing, when you purchase HyperLaw products or services and when you apply for jobs at HyperLaw.
Personal information we collect includes names, contact details and IP addresses.
We use Google Analytics to track your interaction with our website. We use this information for three general purposes: to customise the content you see, to fulfil your requests for certain services and to improve the way we deliver our service to you.
The information we collect includes your IP address, the web page(s) you have visited on our website, the duration of your browsing session, what type of device was used to view our website (Computer, Tablet or Mobile) and the type of browser used. This data is not used to identify you as an individual as it is anonymised and statistical, it is only used to improve our website performance and make our service to you better.
Website Contact Forms
We use online contact forms on our website to enable you to request sales or support call backs. Our legal basis for processing this personal data is based on your consent and will only be used to fulfil your request.
The email management provider that we use is Mailchimp, who are obliged to keep your details secure and process your personal details for the purpose that we require. Mailchimp is certified by the EU-US Privacy Shield.
When you subscribe to our email marketing list on our website, you will be asked for your first name, last name and email address. When you have successfully subscribed, you will receive emails from us relating to all HyperLaw news, any upcoming events and promotions. We will also send our customers HyperLaw service related emails as part of fulfilling our contract and legitimate interests. All email communications sent from us can easily be opted-out of by simply clicking the unsubscribe link contained in the email or by contacting us directly.
Upon signing up to HyperLaw, you will be required to supply your name, email address and contact details so we can fulfil our service to you as a customer. Our processing of your personal data is based on your contract with us and is only used for the purpose of fulfilling our service to you as a HyperLaw customer.
As a HyperLaw customer, we value your feedback about HyperLaw and welcome you to provide us with information that can help us improve the service we deliver to you. By completing any survey, you consent to HyperLaw collecting personal data and using a third party data processor in Survey Monkey to gather responses. The information you supply will be processed by Survey Monkey and HyperLaw will have access to this data. This information is transferred outside of the European Economic Area (EEA), stored in the US and is protected by the EU-US Privacy Shield certification.
INFORMATION SHARING AND DISCLOSURE
HyperLaw will not sell or rent your personal information to anyone.
We will only send personal information about you to other companies or people when:
HOW LONG DO WE STORE YOUR PERSONAL DATA?
We only hold your personal information for as long as its required to fulfil the relevant activity, contract you have with HyperLaw or to meet any other legal requirements.
YOUR DATA SUBJECT RIGHTS
Under the General Data Protection Regulation, you have the following rights that you can exercise. In summary, these rights are as follows:
If you want to exercise any of these rights, please see the get in touch section.
Please note, we will need to see two copies of forms of identification to verify your identity before we can process any subject access request. The forms of identification we accept are:
GET IN TOUCH
By email: email@example.com
By telephone: 01785 241 492
By writing to us: 7-8 Parker Court, Staffordshire Technology Park, Stafford, ST18 0WP